Let's face it - you can't be at your business 24/7, and why would you want to?  Essential Messaging can answer your calls round-the-clock, seven days a week, including holidays.

We offer the support you need when your customers need you the most.

 We offer a wide variety of services including; traditional friendly operator answer, purely automated voicemail solution or even completely unified messaging solution combining voice, fax, e-mail, and text messages.

Economy, privacy and consistency

The Cost benefits of outsourcing your messaging solution can eliminate your employee related expenses and reduce any hiring concerns and related cost.

Extensively trained, highly experienced telephone service representatives

Operators are trained on Industry specific protocol to better serve your business needs.  Whether you're in the medical, funeral home, contractor or service industries; our professional and courteous representatives can adapt to your ever-changing world.  In addition, over 50% of our operators are bilingual, which offers you more flexibility within our environment.

Exclusive, groundbreaking reporting tool

We possess the only known billing detail report within the industry and designed the report with your interests in mind.  The tool is a detailed view of your account activity showing how a bill is computed

The report allows for effortless management of your account. This information can be used to track how valuable Essential Messaging is to your organization.

Optimization of resources

Our Quick Answer average response time shows that over 90% of our calls are answered within 3 rings.  We also focus on one call at a time, meaning that callers are not just placed on hold to wait while we finish another call; they receive our undivided attention and assistance before we answer the next call.  This translates to a better customer experience and complete & accurate service.

Proven methods

Our rigorous call monitoring and quality assurance techniques such as; 100% call documentation with digital audio recordings, caller ID and complete call history reporting tools can be used to measure your return on investment

Economy, privacy and consistency

Now that you are convinced, establishing an account is as easy as 1, 2, free. Learn how you can receive 30 days free. Speak to a sales representative today to discuss your variety of options.

Contact a Call Center Consultant to answer questions regarding our services.

Sales	888-883-3132
Fax	888-606-9504
Email	sales@essentialmessaging.com